Testimonials

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by Lutz Liebelt

We met representatives of four different estate agencies and chose Waterlows as our sole agent for the sale. It was the best possible choice we could have made. As 'resident landlord' for many years, I got to know dozens of local estate agents but never ever met a man like Steve Barron. From the very first moment we felt that we were in safe hands. Steve proved to be a man of great integrity, a highly skilled, extremely diplomatic negotiator, and a most likeable person who seemed to fully understand and sympathize with our emotional attachment to our home for over 45 years.

by Helen & Matt

On our first day of flat searching in London on a Saturday afternoon we were gearing up for lots of viewings and stress! The prospect of flat searching had filled us with dread but we had a smooth and positive experience thanks to Joel and Waterlows. I wouldn't hesitate to recommend them and would certainly use them again myself in future.

By Ben. Z

I just wanted to write and say thank you for all the hard work you put into managing my properties.  I have been catching up with my paperwork and noticed that 23A fell behind with their rent but in the following months they have come back on track.  I put that down to good management by you and all your colleagues at Waterlows.  I’m impressed at how you manage this and other potentially difficult situations so smoothly.

by Jennifer R

The office staff were just so reassuring and the whole operation went smoothly and efficiently. Now, 18 months later, I find everything is just as they told me regarding the flat and the landlord and I couldn't be happier. I rate their service very highly and would recommend them to everyone.

by Mr W. M.

Steve and Janet are a dream team at Waterlows. They helped Let and Manage my flat for several years and were also fantastic when I decided to sell it, getting me a good price and helping overcome a few issues along the way. Would highly recommend Waterlows.

by Greendoor

The Waterlows staff were beyond helpful to me during my time in Highgate. It was my first time living away from home and it was a bigger adjustment than I expected. The people who work there are second to none; they are good people who have been so helpful to me. They'll help you and they'll find you what you need. You can trust these guys! They're the best.

By James

I picked Waterlows because they had introduced a flat rate fee scheme that was ideal for higher priced properties. I wanted to create an incentive to achieve a good price and agreed to multiples of the flat fee for meeting certain prices. Steve Barron was helpful throughout and then when it was clear that our new home would be ready he went and achieved an even higher price. I felt that Steve worked on our behalf at all stages. Agents work for purchasers also and I thought the balance that Steve reached in dealing with us and with the purchaser was just right.

by Ben

I can say without hesitation that Waterlows have consistently proved themselves to be the best. They have a clear-sighted understanding of the market, they give no-nonsense advice, and their judgement is spot-on. I think this performance comes from their long-standing retention of high-quality staff. You get to know who you are dealing with, that they know what they are talking about, and that they have integrity. In the world of estate agents these are rare qualities indeed and very much appreciated.

by Bernard O

Janet Asein looked after my rented out property for many years, always acting in a prompt and professional manner. Steve Barron quickly found a buyer when I eventually decided to sell, helped me find a very reasonably priced solicitor and the transaction was over in less than a month. All in all I think an excellent service.

by Alex

Waterlows were always available via phone or email and were very accommodating with one or two requests that we had. We would certainly recommend them to prospective tenants and landlords.

by Katie & Paul

We had a really positive experience with Waterlows, all went really smoothly and they made the process very easy. We mainly dealt with Joel who was incredibly friendly and very responsive to emails - Jayne too was helpful whenever we communicated with her.

by Jessie

Had an absolutely brilliant experience with Waterlows, in particular with Joel Woudstra. He gave us honest advice and was sincere, positive and wonderful to talk to.

by AET

Joel and Jayne both worked really hard to get me into my new flat quickly and with the minimum of fuss, going out of their way to make sure emails were answered on time and making sure that I had all of the information that I needed. I would definitely recommend them, and would certain consider using them again.
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